Within the scope of the "Determination of Employee Satisfaction Project" signed between the Turkish Hard Coal Authority (TTK) and TÜBİTAK TÜSSİDE, the satisfaction levels of approximately 9000 employees of the Turkish Hard Coal Authority, both workers and managers/administrators, will be determined.

Researchers Hasan KARABAKKAL, Sümeyra KÖSTERELİ and Yakup AS from the TUSSIDE project team will play a role in providing the necessary competencies to make employee satisfaction measurements and evaluations sustainable by TTK internal resources and will support the issue of 'listening to the voice of the employee' to become a culture in the organization.

Within the scope of the TTK Employee Satisfaction Determination Project, classifications were made according to titles and positions, and separate data collection tools were designed according to these classifications. Following the design phase, sessions were organized at the General Directorate and its affiliated enterprises, and information was provided on the purpose, scope and how the study would be conducted. In the ongoing data collection process, comparative analyses will be made on the basis of titles and positions, and the points that need to be improved and corrected in the organization will be identified.

The project is intended to reveal the factors that demotivate employees and create dissatisfaction in the workplace and to create action plans for them, to reveal the development areas for increasing the culture of doing business together and work efficiency, and to present the steps to be taken to increase employee satisfaction and loyalty.