Within the scope of the contract signed between the Republic of Turkey Ministry of Industry and Technology and TÜBİTAK TÜSSİDE on September 2, 2020, research and development studies will be carried out to improve the services offered in OIZs operating in our country. Within the scope of the project, it is aimed to develop services such as food and beverage, education, health and sports, which are open to all OIZ employees, apart from infrastructure services such as electricity, water and natural gas. To this end, it is planned to create an inventory of the services provided in OIZs, determine their needs and satisfaction, and develop the services to be offered accordingly.

The first stage of the project, in which quantitative and qualitative analysis methods will be used, is the current situation analysis. In this context, the pilot studies of the first questionnaire prepared to determine the service inventory were completed and shared with OIZ administrations. The second survey will measure the satisfaction with the services provided in OIZs. Subsequently, OIZs will be classified on the basis of services through statistical cluster analysis and the project will continue with in-depth interviews with the sample to be determined on the basis of classification.